The damage caused by a fire that broke out on Oceania Cruises’ Insignia will take nine weeks to repair.
On December 11th 2014, the engine room of Insignia went up in flames while the vessel was docked in St Lucia, during its ten-day voyage that departed from San Juan in Puerto Rico.
Two contractors and an Insignia crew member who had been working in the engine room died as a result of the fire. One other crew member suffered injuries and was treated in hospital for smoke inhalation, but released a day later. Fortunately, no passengers were hurt.
Subsequently, the remainder of the sailing was cancelled and those on board were evacuated and flown to Miami.
The ship has been taken out of service, with the expected nine-week repairs leading to the cancellation of a 24-day voyage which had been scheduled to depart Miami on December 17th 2014, along with the first three legs of Insignia’s Around the World in 180 Days cruise, which was scheduled to leave Miami on January 10th 2015.
Insignia’s Around the World cruise has been rescheduled to commence on March 22nd 2015 and will depart from Singapore.
Kevin Sheehan, president and chief executive of Norwegian Cruise Lines – parent company of Oceania Cruises – said: “The timing of repairs has unfortunately required the cancellation of Insignia’s holiday voyage along with the modification of the world cruise.
“We understand how disappointing this news must be to our valued guests and we extend our sincere appreciation for their cooperation and understanding.”
Passengers who have already booked to embark on the world cruise can choose to go on the new date and receive a full refund for the cancelled days, along with an additional 25 per cent of the refunded amount in the form of a future cruise credit.
Or, they can opt for a full refund and a 25 per cent future cruise credit based on the pro-rata cruise fare on the three cancelled segments.
For those who choose to continue with the cruise, Oceania will provide free business class airfare to Singapore and a one-night pre-cruise hotel stay.