Upgraded Navigator of the Seas gets ‘virtual balconies’

By Tom Stieghorst

Quantum's Virtual BalconyRoyal Caribbean’s Navigator of the Seas is expected to resume cruising on Feb. 5 after a drydock to install Royal Advantage upgrades.

Also, Navigator will be the first Royal Caribbean ship to feature the virtual balconies that are coming later this year to the Quantum of the Seas.

The virtual balconies are nearly floor-to-ceiling projection screens that display external images of the ocean, making it seem like interior cabins have balconies. The balconies even come with projection railings.

A total of 81 cabins have been fitted with the virtual balconies.

Navigator of the Seas is scheduled for a four-day cruise from Galveston, Texas, to Cozumel, returning to Galveston on Feb. 9.

FIRE on board a Royal Caribbean Ship.

‘Passengers were throwing up, crying… I thought we were going to sink!’ The terrifying moment fire engulfed Royal Caribbean cruise and crew got ready to abandon ship

  • A fire broke out aboard a Royal Caribbean ship on Monday morning but was extinguished about two hours later with no injuries reported
  • The Grandeur of the Seas, which left Baltimore on Friday, never lost power and was able to sail into port in Freeport, Bahamas, on Monday afternoon
  • The company said the more than 2,200 passengers will be flown from the Bahamas back to Baltimore where the trip began
  • Royal Caribbean said all guests and 796 crew were safe and accounted for

 

A huge fire broke out on a Royal Caribbean cruise ship last night causing panic as 2,000 passengers abandoned their rooms and prepared to get into life boats.

The Grandeur of the Seas was forced to return to port this morning after the rear of the ship caught fire, sending smoke into several hallways as passengers waited in assembly stations for more than four hours.

On Monday afternoon, Royal Caribbean announced that they were reversing a prior decision and cancelling the cruise as it could no longer safely take passengers to the Bahamas, its intended destination.

‘It was obviously the most terrifying thing in my life,’ says passenger Katie Coleman according to CBS News. ‘There was panic on deck as passengers watched lifeboats being lowered into the water.’

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sPassengers report that amid the chaos life preservers were distributed to several people as they waited in safety areas

dThe fire broke out on deck 3 and was quickly extinguished but the damage caused Royal Caribbean to cancel the cruise bound for the Bahamas

Startling photos of the ship emerged on social media showing the entire rear of the vessel charred and destroyed.

Royal Caribbean said that the fire began at 2,50am and was extinguished about two hours later with no injuries reported.

The ship had sailed from Baltimore on Friday and arrived in Freeport, Bahamas, Monday afternoon.

Royal Caribbean announced that the 2,224 passengers would be receiving a full refund and a gift certificate from the company. They said all 2,224 guests and 796 crew were safe and accounted for.

Bang Warren was one of the passengers who had to evacuate her room as a warning horn blared over the sound system.

She described the scene chaotic to The Baltimore Sun, saying: ‘A lot of people were passing out with fear.’

Bang also said she saw crew members distributing oxygen masks and life vests. ‘I know some children were vomiting,’ she said.

Grandeur of the Seas passenger Danielle Miller initially thought the ship was sinking as she filmed this footageGrandeur of the Seas passenger Danielle Miller initially thought the ship was sinking as she filmed this footage

Grandeur of the Seas passenger Danielle Miller initially thought the ship was sinking as she filmed this footage

South Jersey resident Jennifer Allen filmed the moment when lifeboats were lowered into the ocean as the Royal Caribbean cruise ship Grandeur of the Seas caught fire on Monday morningSouth Jersey resident Jennifer Allen filmed the moment when lifeboats were lowered into the ocean as the Royal Caribbean cruise ship Grandeur of the Seas caught fire on Monday morning

dThe ship was forced to dock in Freeport, Grand Bahama island as the fire damage was assessed

 

dAccording to several passenger accounts nobody was seriously injured but the fire did cause smoke and flooding

 

One New Jersey cruise-goer, Jennifer Allen, told NBC 10 Philadelphia that she thought the ship was doomed and it made her think of the 1997 movie, ‘Titanic’.

Another passenger, Danielle Miller, 23, said that she was sound asleep and was unaware of anything untoward until the ship’s intercom asked passengers to put life jackets on.

‘My first thought was that we were sinking,’ said Danielle of her terror.

‘I opened the door and just see people running around with life jackets on and we were being yelled at to get our life jackets on and run up to a deck that was two floors above us,’ she told ABC News.

‘But we didn’t know what was going on because when we were going to bed it was really stormy, so we honestly thought the boat might have been sinking. And we were just panicking and running upstairs.

‘And we didn’t know for about a half hour that there was a fire two decks below where we were at.’

Miller revealed she was so nervous as the fire raged that her hands were shaking and her heart was pounding.

‘A couple people fainted. People were throwing up, crying. Just anxiety attacks everywhere. I was just telling my roommate stay calm,’ she said.

Fire Investigators: A fire that broke out aboard a Royal Caribbean ship Monday did enough damage that the rest of the cruise was canceled Fire Investigators: A fire that broke out aboard a Royal Caribbean ship Monday did enough damage that the rest of the cruise was canceled

 

Fiery Call: The fire that began at 2:50 a.m. Monday was extinguished about two hours later with no injuries reportedFiery Call: The fire that began at 2:50 a.m. Monday was extinguished about two hours later with no injuries reported

President
BALTIMOREPresident

President and CEO Adam Goldstein (left) meets with passengers on board Grandeur of the Seas. Courtesy Royal Caribbean while (right) the Grandeur of the Seas captain and Royal Caribbean executives meet with passengers on board the ship after the fire

 

dAdam Goldstein, president & CEO or Royal Caribbean and Anders Aasen, AVP of Technical Services survey the fire damage

Nathan Pletscher spoke to ABC News to explain how he became nervous for his parents aboard the ship only after he looked at a photo tweeted by Royal Caribbean’s public relations team.

‘We originally saw a news article and were a little nervous. When we made contact with my parents, they said there was a small fire,’ he said.

‘When I saw the photo on Twitter, I said, “That was a little more than a small fire.” It’s really fortunate the crew was able to get fire under control and things of that nature.’

Speaking to the news network, Pletscher admitted that his parents had a ‘sense of panic’ and had become ‘obviously nervous’, but were calmed by the ships crew.

‘When the alarm first went off, there was an ‘uh-oh’ moment,’ Pletscher said. ‘But they couldn’t say enough about how organized and professional both the captain and crew were. They kept everyone calm and were extremely transparent on with the whole situation.’

The Twitter account for their public relations department announced they were in the process of scheduling passengers on flights to Baltimore.

Panic on the High Seas: Royal Caribbean said all guests and 796 crew were safe and accounted forPanic on the High Seas: Royal Caribbean said all guests and 796 crew were safe and accounted for

 

dRoyal Caribbean has said they are in the process of arranging flights for the 2,224 guests currently aboard the ship

Firefighter Brian Goss, a passenger on the ship, told WOOD-TV that some of the cabins did experience flooding and that the hallways smelled of smoke for most of the morning.

He praised the efforts of the company, and said they were working tirelessly on the situation.

‘Up all night in emergency mode and now serving food and drinks with smiling faces and no sleep.’

An announcement from the Royal Caribbean cruise ship that passengers needed to go their muster stations roused Mark J. Ormesher from his stateroom on the Grandeur of the Seas early Monday.

Ormesher said in an email to The Associated Press that immediately after the captain’s announcement, his room attendant knocked on the door and told him and his girlfriend to grab their flotation devices, saying: ‘This was not a drill.’

The native of England, who lives in Manassas, Virginia, Ormesher said he and his girlfriend smelled acrid smoke as they went to their muster station, the ship’s casino. He said the crew quickly provided instruction.

dA provided by Royal Caribbean shows the fire-damaged exterior on the Grandeur of the Seas cruise ship

The company in a statement on its website said it is 'deeply sorry for this unexpected development in our guests' vacation. We understand that this may have been a very stressful time for them'The company in a statement on its website said it is ‘deeply sorry for this unexpected development in our guests’ vacation. We understand that this may have been a very stressful time for them’

‘This encouraged calm amongst the passengers,’ he said.

Passengers were required to remain at their stations for four hours, he said, and the captain ‘provided us as much information as we needed to stay safe.’

Ormesher, 25, and on his first cruise, said the air conditioner had been shut off, and as the hours passed and the ship got hot, bottled water was passed around.

The crew and passengers remained calm, and helped those who needed it. Crying babies were given formula and held while their parents used the bathrooms.

 

After passengers were allowed to leave their stations, Ormesher said he saw water on the outside of deck 5 and in the hallways. The mooring lines were destroyed he said; crew members brought new lines from storage.

dRoyal Caribbean said all 2,224 guests and 796 crew were safe and accounted for

In Freeport, passenger Andrea Sanders of Washington, D.C., said she slept on the deck with hundreds of other passengers as smoke billowed out of the stern of the ship. ‘I was terrified with it being my first cruise,’ Sanders told The Freeport News as she ate lunch in port.

Magnus Alnebeck, general manager of the Pelican Bay Hotel, said they were asked to hold rooms for passengers, although it was not yet clear how many would stay there.

The ship will stay docked in Freeport overnight.

Royal Caribbean said in a statement on its website that most public areas and staterooms are safe and power, propulsion and communications systems functioned without interruption.

Royal Caribbean International president and CEO Adam Goldstein met with passengers in Freeport.

A tweet sent from the NTSB shows they are investigating the situation

The National Transportation Safety Board said in a tweet that it will join the U.S. Coast Guard in investigating the fire.

Carnival Corp. also had trouble with fire aboard ship earlier this year.

The 900-foot Triumph was disabled during a February cruise by an engine room fire in the Gulf of Mexico, leaving thousands of passengers to endure cold food, unsanitary conditions and power outages while the ship was towed to Mobile, Alabama.

It remained there for repairs until early May when it headed back to sea under its own power.