It’s not a great time to woo first-time cruisers

Cruise ships in Costa Maya, Mexico. Photo Credit: Byvalet/Shutterstock In January, Jessica Fricchione and 10 of her family members booked what would have been her first cruise, a Bermuda sailing out of Baltimore leaving on May 31. Due to the coronavirus crisis, the group’s sailing was cancelled — and they have no interest in takingContinue reading “It’s not a great time to woo first-time cruisers”

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Vouchers replace refunds across Europe

Travel companies in Europe’s major outbound markets are being forced to flout Package Travel Directive (PTD) rules on consumer refunds or face financial ruin with all short-term bookings cancelled. Tour operators and travel agents are looking to replace refunds with vouchers or refund credit notes, and the governments of Italy, France, Belgium and Denmark haveContinue reading “Vouchers replace refunds across Europe”

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